Key Insurance has touted digitisation and the boosting of operational efficiencies as major parts of its continuous turnaround strategy to improve revenues.
At its annual general meeting (AGM) last week, the company disclosed that plans were far advanced for a November roll-out of a digital platform aimed at providing improved service to customers.
“The online platform will provide our current and prospective clients with the capability to generate quotations, renew existing policies and report accidents. This forms part of our digital transformation efforts which are aimed at allowing customers the flexibility to conduct business digitally in a seamless fashion,” General Manager Tammara Glaves-Hucey said in responding to questions from the Jamaica Observer on Monday.
She said the online platform also has the potential to provide “a wider reach which can potentially boost revenues for the company”.
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