ST JAMES, Jamaica — Scammers have been allegedly working overtime in recent times to fleece bank account holders who receive their salaries by direct deposits, or who have savings at different banking institutions.

Two voice notes currently circulating on social media have accused scammers of emptying their bank accounts. Both voice note narrators say they are Montego Bay residents.

“They cleared out my account…. and they made an attempt on my account [at another bank] a day later…” lamented the narrator of one of the voice notes.

The other voice note was warning a nurse about the same issue, advising the nurse not to use the ABMs (Automatic Banking Machines) in Montego Bay.

“Be careful of using the ATM machines in Montego Bay or in any parish because something is really happening. I don’t know how, but they are duplicating your ATM cards and withdrawing all your funds. The bank called me to notify me. They moved every dollar of my salary and the bank told me that the money was not withdrawn anywhere in Montego Bay. Only two machines I use…. I left $109,000 in the account and they pulled out every dollar,” explained the female narrator.

A representative at one of the island’s commercial banks’ customer service centre, told OBSERVER ONLINE yesterday that they have received “a few calls from customers” on the matter.

“First, we have the option to handle the issue over the phone or in branch. We are able to email a dispute resolution form and the declaration form to the customer.  These forms capture exactly what happened to the customer. Everything is done in conjunction with our security team who carry out their own investigations. If the client does not have access to emails then they can go in-branch and speak to a customer service representative and the same procedure would follow,” the customer service representative advised.

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