INTERNATIONAL payment company Mastercard in its latest study has found that more customers worldwide are utilising e-commerce platforms and digital payment services. This they said stems from the constraints imposed on the daily lives of consumers as a result of COVID-19, which has been changing the way how people shop.

According to the global study conducted by the company in several markets, consumers are increasingly moving away from cash and opting for contact-free and digital payments experiences – “and they don’t expect to go back”.

Walter Pimenta, senior vice-president of products and innovation in charge of Mastercard’s Latin America and Caribbean operations, said that with their services tied to these emerging trends, they intend to continue designing products that are customer-centric and digital-first.

http://www.jamaicaobserver.com/business-observer/more-customers-shopping-online-mastercard-research-study-shows-consumers-worldwide-opting-for-touch-free-secure-and-seamless-ways-to-pay_197447