NMIA ranks as most improved airport in LAC region

Norman Manley International Airport (NMIA) was yesterday named the most improved airport in Latin America and the Caribbean in the Airports Council International (ACI) — Airport Service Quality (ASQ) programme 2015 awards.

Senior director of commercial development and planning, Alfred McDonald, in a telephone interview with the Jamaica Observer, said it is exciting news for the wholly-owned subsidiary of Airports Authority of Jamaica (AAJ) and that it is pleased with the development since staff and stakeholders have been working towards this objective.

It is the first time that NMIA has been recognised by the ACI-ASQ.

“This award has to do with the quality of service we offer to our passengers, and therefore all of the processes that go into making our passengers feel comfortable and special we are working on them,” McDonald told the Business Observer.

http://www.jamaicaobserver.com/business/NMIA-ranks-as-most-improved-airport-in-LAC-region——-_53336