Anupam Govil, outsourcing consultant, thinks Jamaica could more than double its business process outsourcing (BPO) earnings to US$1 billion ($115b) annually, provided the island offers higher skills solutions for clients.
It comes as Government seeks to double industry jobs to 34,000 in five years amid a global shift for higher skilled services.
“Easily, I believe Jamaica can have a US$-billion industry in the next three to five years. That will not only come from growth in numbers but jobs that give greater yield,” he told a panel discussion at the Jamaica Investment Forum 2015 held at the Montego Bay Convention Centre in St James on Thursday.
